Testimonials


"We came across Hancock Builders just as we were about to sign with another larger builder.  Our real estate agent suggested we speak to Luke and Melinda about building our new home and we are so glad we did.  We had heard many horror stories about issues that often arise when building but for us the whole process was completely stress free. Luke and Melinda are both so easy to deal with and we loved dealing directly with the builder himself, we were kept completely up to date the entire time.  We are thrilled with our home, the workmanship and attention to detail and would have no hesitation in recommending LA & MM Hancock Builders to anyone who is looking for a quality builder".

- Heath and Jasmine Chant, Westbrook  

"Building with LA & MM Hancock was a very satisfying experience.  Luke is well informed  on current trends and is very creative and makes great suggestions to assist with planning and decorating. The process was very smooth due to Luke’s ability to listen to our requests and communicate with us on a regular basis. He makes every effort to complete the project in a very reasonable time frame and takes great pride in all aspects of his work.  It was an outstanding experience and we highly recommend Hancock Builders. Thanks! "

Jim and Maria Booth, Toowoomba.

Luke & Melinda we cannot thank you enough for the beautiful home you have given us.  You both made the building process so straight forward & hassle free, we both appreciated this.  You were both very patient & didn't mind giving advice.  We will be recommending your excellent work & would build with you again.

Steven & Tahlia Barrett, Westbrook

 
To Luke & Mel
When we first decided to build our new home we were looking for a builder that would understand our design ideas, our budget and help us along the way as this was our first home. You did just that! You guys from the outset gave us the attention we wanted but also the flexibility whilst building our first home. 


The building process was also one that met with our needs.   The quality of the design, work and finishes were of exceptionally high quality and proud to have as our home.  You understood our ideas and would also give us fantastic ones, you communicated with us every step of the way.
 

The house we have built has exceeded all our expectations and it felt like a home from the moment we moved in.   I would highly recommend LA & MM Hancock Builders to any friends or family and if asked would I do it again ‘Absolutely’.  

B & B Moore, Highfields

 

After having built before we knew what we were looking for in a builder. We wanted someone who cared about us, understood what we wanted and amazing to deal with. When we found Hancock Builders we knew we had found the perfect match for us.

Luke and Mel understood what we wanted to achieve, calmed our fears of the terrible experience we had with a previous builder and nothing was ever too much or too hard for them.

These guys are truly amazing and have built our dream home.

We would strongly recommend building through Hancock Builders.. you wont be disappointed

B & S Zimmerle, Westbrook

 

28th April 2015

Luke Hancock from LA & MM Hancock Builders was great to work with. We always found Luke and his team to be extremely professional from the very start right until the end of the build. We love his attention to detail which was shown in the high quality finish. Nothing was ever too much trouble and he was always open to our opinions and designs but still gave us his suggestions which we found very helpful.  We were very impressed by the fact that Luke ‘wears the tools’ but was still always the one to answer our calls and we were able to speak to him directly. He was always looking for ways to add value to our home from the way the house was positioned on the block to capture the best views to the finish of the driveway; Luke considered everything! His after sales service was amazing and we can well and truly say that he built a home for our family to enjoy and not just a house on a block of land.

Sally and Brett Harvey, Withcott

 

We recently had the pleasure of building a beautiful home at Westbrook through LA & MM Hancock Builders.  The whole experience was completely stress free.  Everything was timed and organised perfectly and most importantly they completed it with top class workmanship and ahead of schedule.  Thanks and appreciation to all the team.  What a super experience!!

A & M, Westbrook

 

We have just moved into our home built by Luke Hancock and his team.  We are very happy with the result; they deserve 10/10 for their workmanship and their attention to detail and finish, creating a lovely home.
   The work was on time and stayed within the budget for the quote.  The fittings were of good quality and Luke takes great pride in the standard of his work.  He is reliable and honest, ever polite, patient and tolerant in handling the changes, the questions and my left of centre design requests.  He is excellent at problem solving and coming up with workable solutions.
  Melinda, who keeps the office running, was always efficient and so nice to deal with, always helpful and ready to explain things.
We are happy to recommend LA & MM Hancock Builders to anyone wishing to build a first class home.

 Enid and Nev Hamilton, Blue Mountain Heights

 

Dear Luke and Melinda,

Right from our initial contact with Luke himself, we knew we wanted LA & MM Hancock Builders to build our first home in Westbrook.  Having only recently moved to the area the guidance and help Luke provided in looking for land was invaluable. Right from the start Luke was on the front foot helping us look for land and he didn't stop until we found the perfect block.

Throughout the building process, we could not have asked for a smoother process thanks to the quality advice provided by Luke and the team.  From the initial custom house design through to the finishing details Luke provided excellent advice to ensure our house was what we wanted and within our budget. The quality of workmanship in the finished product is second to none and provided excellent value for money.

We were highly impressed with the whole package that Luke, Melinda and the team provided and would have no hesitation in recommending them to others thinking of building. Luke and the team have built us the best house in the street, well we think so anyway!

M & K, Westbrook.

 

Luke & Melinda

 After spending a lot of time looking for a builder, we couldn't have been happier with our decision to build with Luke, Mel and their team. Working with a challenging site, Luke went above and beyond to help us make our dream house on our block work, finding solutions to the problems we faced.

Luke was always available to chat when he had questions and always got back to us about things really quickly. Mel was wonderful to deal with too and made things run smoothly from an admin side.

The workmanship from Luke and his team is second to none. The quality of the finishes is just perfect. We LOVE our house and couldn't recommend Luke more highly.

Stephen and Megan, Blue Mountain Heights

 

It has been a great journey to build our house with Luke & Melinda.

It is our first house and we have no experience and no knowledge of the building process however, within these months of building, we were very well looked after, no stress for us to ask questions and to give our opinions. Luke has been fantastic in communication, all our concerns were attended to immediately and Luke always explained the processes to us.

 We appreciate the flexibility Luke has been given to us as we had made a lot of changes and Luke had no issues of dealing with changes. Luke always double confirmed with us to ensure we were on the same page regarding the changes, and we felt very comfortable talking to Luke with millions of new requests. During the building process, we felt we were talking to a friend who helped us to build our dream home.

 We had a tight budget to stick to, when we requested for a beautiful feature wall, although we understood that it would cost more than we planned but Luke still had made it happened within our budget and the quality is amazing!!

 We highly recommend Luke and Mel if anyone would like to build their dream home without any stress. We love our new house and big thank you to Luke and Mel!

Regards

David & Bec, Westbrook

 

Hancock Builders

When we decided to sell and build again, we wanted this to be our forever home, we were very particular with the style and quality of home we wanted. Finding the right builder that would meet our needs was very important.

Luke, Melinda and their team went way above and beyond our expectations, we know we never would have such a magnificent home with stunning features if it weren't for Luke's suggestions and hard work.

It was very comforting to have a builder just as excited about our build as we were, and it showed in the finished product. Luke, Mel and their team were very approachable, none of our particular requests were an issue and were dealt with professionally, making our building experience worry free and enjoyable.

From start to finish Luke and Mel kept in contact with us, giving us updates on the entire process. With our busy schedule finding

time to move in was an issue, Luke went above and beyond finishing the house of perfect quality in time for us to move in over Easter, something we are extremely grateful for.

We couldn't be happier with our beautiful home and never would have had the same finished product with any other builder as Luke's personal touches can be found from front to back. It was so great to move into a fully completed 'key turn package' and just enjoy the home. We have and will continue to recommend LA & MM Hancock Builders to all our friends and family.

Thank you Luke Mel and team for our beautiful house.

Regards Mitch, Jess, Amelia, Georgia and Charlotte Kelly, Westbrook

 

First time building, so it was very overwhelming not having any idea of a builder to go with but we had heard about LA & MM Hancock builders through word of mouth.  We arranged a meeting and got to see a finished house before hand over to the new owners. Before leaving the house we both looked at each other and smiled. We were very impressed with all the finishes and unique design.  We knew Luke, Mel and the Boys were the right team to build our new house.  Everything was included, especially the mailbox. So we were sold! 
We met up once again; we had the land and signed up with LA & MM Hancock builders. It was so easy to build with Luke Hancock and his team, such a stress free process for us.
We love our new house and we can’t thank you enough for all your hard work! 

Nathan & Amie Blair,  Kearney Springs.

 

To Luke, Melinda & Team,

Damian & I are so thankful we built our first home with Hancock Builders. We purchased our block of land a few years ago & the time came that we were ready to build our family home. We contacted Luke Hancock first and after meeting with him we needed to look no further. He was the right builder for us. Every question we had was answered and every request was met with a 'yes we can do that attitude". I remember saying to Damian when we left this is too good to true, he's fantastic & here we are now in our home & everything he said at our first meeting he followed through with. Having never built before we didn't know what to expect but with the help of Luke & his team, they made the whole process so easy.

Our experience with Hancock builders was above and beyond our expectations. We were kept up to date throughout the building process and were able to add our own customisations to fit our family needs. Luke was very flexible in allowing in us to personalise and create a home for our family to enjoy for many years to come.

From start to finish their products, patience and professionalism transformed our dreams into a reality. The attention to detail Luke & his team have are second to none. They all take so much pride in all aspects of their work. Luke's commitment & dedication to us as clients was outstanding, he built our home like it was his own. Over the building process his input and quality of work reassured us our decision to build with Hancock Builders was the right one. We really enjoyed working with Luke any questions or concerns were dealt with very quickly. I can't really recall a day that their wasn't any progress happening on our home. Luke's organisation skills are great & this is proof. He always had so much time to offer us to help us along the way, the amount of energy he gave us made us feel like we were his only clients.

The quality of our house & the finish product is fantastic, we couldn't be happier. We are proud to live in a Hancock home.

Thanks so much Luke, Melinda & Team for your professional & personal service. We have no hesitation in recommending you to others.

Tammie, Damian, Audrina, Mia & Layla Swalling.

 

Dear Luke Mel and Team

From the very first meeting Nathan and I knew that we were in great hands. We were confident that you and your team would build us our perfect home.

When we sat for our first meeting we discussed what we were looking for in our new house. The kids asked that they have their own room. I asked for a theatre room that was big enough to fit us all in and a playroom just for the kids and storage lots of storage. With all this information we left it up to Luke to design the house. Nathan and I had looked at other houses that Luke had done and we knew we were in the right hands. The stone and timber feature that Luke does is something that drew us to him.

Luke you have a keen eye for detail. You have been successful in building this house to perfection. I have been asked if there is anything I would change and my answer is, No it is perfect the way it is.

Words just don’t describe how happy we are with everything you and your team has done

From the very Thankful Land Family

©2013 LA & MM Hancock Builders. All Rights Reserved.

Follow us on Facebook